SMS Terms & Conditions

Effective Date: January 1, 2025

Program Overview

By opting into our SMS messaging program, you agree to receive text messages from our company regarding account updates, promotional offers, service notifications, and other business-related communications.

Express Consent: By providing your mobile phone number and opting in, you expressly consent to receive automated text messages from us.
Double Opt-In: Some programs may require confirmation of your subscription via a reply text.
Age Requirement: You must be 18 years or older, or have parental/guardian consent, to participate.

Message Frequency

Message frequency varies by program
Promotional messages: Up to 4 messages per month
Service alerts: As needed for account and service updates
You may receive additional messages based on your interaction with our services

Message and Data Rates

Standard Rates Apply: Message and data rates may apply according to your mobile carrier plan
Carrier Charges: We are not responsible for charges from your wireless carrier
Data Usage: Messages may consume data from your mobile plan

Supported Carriers

Our SMS program is supported by major U.S. carriers including but not limited to:

Verizon, AT&T, T-Mobile, Sprint
Regional and prepaid carriers may also be supported
Contact your carrier to verify SMS capability

Opt-Out Instructions

To Stop All Messages:

Text “STOP” to any of our SMS numbers
Reply “UNSUBSCRIBE” to any message
Contact customer service at [your-phone-number]

Confirmation: You will receive a final confirmation message upon successful opt-out.

Help and Support

For Assistance:

Text “HELP” to any of our SMS numbers
Contact customer service: [your-phone-number]
Email support: [your-email]

Privacy and Data Protection

Information Collection: We collect mobile phone numbers and message interaction data
Data Use: Information is used solely for SMS program administration and service delivery
Third-Party Sharing: We do not sell or share your mobile information with third parties for their marketing purposes
Data Retention: Mobile numbers are retained until opt-out or program termination

Delivery and Technical Issues

Delivery Not Guaranteed: Message delivery is subject to carrier network availability
Delays: Messages may be delayed due to network congestion or technical issues
Delivery Receipts: We cannot guarantee delivery confirmation for all messages
Technical Support: Contact us for persistent delivery issues

Program Changes and Termination

Program Modifications: We reserve the right to modify program terms with 30 days notice
Service Termination: We may terminate the SMS program at any time with notice
Account Changes: Changes to your mobile number require re-enrollment

Prohibited Uses

You agree not to:

Use the service for any unlawful purpose
Share your mobile number access with unauthorized parties
Attempt to interfere with service operation
Send inappropriate or abusive replies

Liability and Disclaimers

Service Availability: SMS service is provided “as is” without warranties
Limitation of Liability: Our liability is limited to direct damages only
Force Majeure: We are not liable for service interruptions due to circumstances beyond our control

Compliance and Legal

TCPA Compliance: This program complies with the Telephone Consumer Protection Act
CAN-SPAM Act: Commercial messages comply with applicable regulations
State Laws: Program operations comply with applicable state messaging laws

Contact Information

Customer Service:

Phone: [your-phone-number]
Email: [your-email]
Address: [your-business-address]

SMS Program Support:

Text “HELP” for automated assistance
Standard message rates apply for help requests

Terms Updates

Notification: Material changes will be communicated via SMS or email
Effective Date: Changes become effective on the date specified in the notice
Continued Use: Continued participation constitutes acceptance of updated terms

By participating in our SMS program, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.